Training Video

Welcome to our tutorial section. Please find below a list of short training videos showing you how to use the various frontdesk functionalities. We will be adding more training videos on a regular basis so keep coming back!

Tutorial Introduction

Launching frontdesk - click here
The Today and Diary Screens - click here
Enter a booking - click here
Enter a Tentative Booking - click here
Enter a Group Booking - click here
Amend a Group Booking - click here
Enter a Booking for Self-Catering Accommodation - click here
Enter a Booking for Tours, Attractions and Events - click here
Confirm a Booking by email - click here
Shadow Bookings Explained - click here
Edit a Booking - click here
The Customer Folio - click here
Add a Payment - click here
Customer Check- In - click here
Add expenses to a customer Invoice - click here
Customer Check-Out - click here
Cancel a Booking - click here
Marketing with frontdesk - click here
Hints and Tips - click here
Finding Customer Details - click here
A Guide to Color Codes - click here
Viewing Reports - click here
The Online Booking Process - click here
Online Booking Process for Self-Catering Accomodation - click here
Online Booking Process for Tours, Attractions and Events - click here
Online Distribution Channels - click here
Synchronising your Diary - click here
Updating your Website - click here
Contact Details - click here